CeL-Factor is committed to quality and complete customer satisfaction. If you are not 100% satisfied with your purchase please contact us immediately so we can make it right.

POLICIES AND PROCEDURES

 

Payment
Most orders will ship to you within 1-3 days to a week from the date that the order is received, however, based on demand your order could take 2-3 weeks for delivery. All payments must be received before orders will be shipped.

If you prefer to make your payment through a method other than credit card please contact us and we can discuss other options. If you need your items expedited please contact us and we will make special arrangements when possible. (Appropriate charges will be applied.)

Shipping
Items ship Monday-Friday except major holidays when the Post Office is closed. The cost of shipping domestically is $8.75. All payments must be received before items will be shipped. If you need your shipping expedited let us know and we can make special arrangements.

Refunds and Exchanges
Our goal is complete customer satisfaction so if you have any issues with your purchase please contact us. Refunds and exchanges will be done on a case by case basis. Contact: Info@Cel-Factor.com.

Privacy Policy
The information you share with will only be used to complete your order. We do not share customer names or information with any other entity; thus, you do not need to worry about us selling your name for telemarketing or any other purposes. See full policy: Click Here.